CBT news recently interviewed Dan Ferguson, Director of Performance at Xtime. Click the link to read the full interview, but here's the TLDR:
2020 was an off year for fixed departments. 2021-2022 has pent up demand opportunities.
89% of consumers are interested in a pickup/delivery service for their automotive servicing needs.
51% of consumers that use these services spend more on taking care of their vehicle because more convenience = more $.
Implementing a pickup and delivery service is very hard and time consuming for a dealership. You don't need to pay for costly driver services. Utilize your current staff. DealerPickup can help show you how.
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