Pickup and Delivery in JD Power and Associates Study
Check out the Study below. It's clear that Fixed customers prefer concierge over drop off. As a dealer do you ever wonder why you can't get your concierge program off the ground? The short answer is policy's and processes are often broken when your people don't see the value.
Dealer Pickup will automate concierge for you while providing instant ROI reporting.
Quit letting your staff dictate when and where they are going to pickup your customers. With Dealer Pickup, you are in the driver's seat of your concierge program.